On this page, you will find answers to questions we get asked A LOT about working with us, together with some helpful resources, to help you decide IF joining the MSP Growth Hub is the right decision for you and your business right now.

What is The MSP Growth Hub?

The MSP Growth hub is the brainchild of Stuart Warwick and Ian Luckett and we provide coaching, mentoring, and strategic & tactical business growth support to help MSP business owners, like you, scale confidently to £1M, OR if already there, help you accelerate to £5M. 

What is The MSP Growth Hub?

The MSP Growth hub is the brainchild of Stuart Warwick and Ian Luckett and we provide coaching, mentoring, and strategic & tactical business growth support to help MSP business owners, like you, scale confidently to £1M, OR if already there, help you accelerate to £5M. 

MSP Podcast - The IT Experts Podcast by The MSP Growth Hub

Who are Stuart Warwick & Ian Luckett?

Stuart and Ian are MSP Business coaches with over 50 years experience helping grow large organisations.  Over the last 7 years they have purely focused on helping techie MSP business owners to work ON the business from a strategic business growth point of view rather than be caught up in the tech, working 100 hours a week. 

 

They help you build a business that works for YOU rather than YOU for it!  Giving you the time, profits, and freedom to enjoy life and have a choice with the exit or enjoy the long-term profits of a business that does not necessarily, unless you choose, need you. 

Why did they set up The MSP Growth Hub?

In 2019, they were direct competitors, both working with six and seven-figure MSPs. 

However, having met, they liked each other, realised they were more complementary than competitive, and shared common goals which they magnify by working together.  These were: 

  • help more people (MSP business owners),  
  • Change more lives; 
  • Have more impact; and 
  • Have more fun 

So, they joined forces and in July 2020 The MSP Growth Hub was born. 

The MSP Growth Hub Office 1

Where are thy based?

The MSP Growth Hub Head Quarters is based in their amazing mastermind office suite in Luton, Bedfordshire, in the UK 

The MSP Growth Hub Office 1

Where are thy based?

The MSP Growth Hub Head Quarters is based in their amazing mastermind office suite in Luton, Bedfordshire, in the UK 

How does it work?

Everything they do at the Growth Hub revolves around their proprietary Scale With Confidence MSP Growth Model.  The format of the support centres around your own bespoke growth plan, that’s developed together in the early stages of your journey in the program.

They then help you work through each priority on the plan, through a blend of in-person, online events, checking in with regular accountability, MSP-specific training, and coaching sessions.  You also become part of a unique private peer group community that will support and share with you whatever you need from their own experience to help you progress each part of your Growth Plan.  You are never alone and always a  moment away from new knowledge or the right support for what you need to address right now.

The MSP Growth Hub has 3 different programmes, depending on where you are in The MSP Journey  and the maturity and size of your business. We are currently working with 45 individual businesses with turnovers between £250k all the way up to £5.0m

We predominantly support the business owner, however with the larger organisations we also support, coach and mentor the senior team players as well.Check out this podcast where Stuart and Ian talk about the ever so important MSP Journey.

What results and returns am I likely to get and by when?

Results vary from MSP to MSP and this depends on the maturity of the business and your team, the appetite of the owner and their speed and confidence to implement. 

 

For all clients you will : 

  • Immediately be more focused on the important and not urgent things 
  • Immediately be more confident to let go and delegate 
  • Immediately find time to work on the business instead of in it – we specifically help you find up to a day a week you didn’t have before using our Create More Time Formula system 
  • Learn how to structure your team so you don’t have to do all the work all the time 
  • add £5-10k in MRR within the first 90-120 days;  
  • Increase your MRR to 60-70% of your turnover (it is not uncommon to achieve £1million in ARR) 
  • Double your turnover within 24 to 36months (one larger MSP added over £1million in 12 months.  Yes, really!) 
  • Increase your profitability to invest in more staff or systems or pay yourself more through bigger dividends/bonuses 

 

Our focus is to help you become more profitable, have more time and build a business that works for you rather than you for it. 

 

Don’t just take our word for it listen to what these clients are saying 

How much access do I get to Stuart & Ian?

All the support programs include a blend of structured training, hands-on working, target setting, benchmarking, and accountability. There are regular check-ins every week, through online Q&As and Accountability Pod sessions.  

 

The larger businesses also get regular 1:1’s and separate Leadership Training.  However, we recognise that everyone’s needs are different, especially when you are getting started and the team is always here to help you get unstuck at any time should you need it.  

How much access do I get to Stuart & Ian?

All the support programs include a blend of structured training, hands-on working, target setting, benchmarking, and accountability. There are regular check-ins every week, through online Q&As and Accountability Pod sessions.  

 

The larger businesses also get regular 1:1’s and separate Leadership Training.  However, we recognise that everyone’s needs are different, especially when you are getting started and the team is always here to help you get unstuck at any time should you need it.  

Is there a 12 month tie-in period that I have to commit to?

Quite simply no however we ask every client to emotionally commit for a minimum of 12 months because it takes time to build a scaleable business and there are no quick fixes or silver bullets. Saying that results start immediately (see last question) 

You should always be making progress, therefore all we ask for is for a two-month rolling notice period.   

Most clients have worked with us for multiple years as their results are cumulative and every year we refresh and build a new plan for the next stage of growth – it may be an acquisition, a new senior leadership team, moving offices, changing PSA’s or hiring your first sales or account management people! 

Bottom line – if you commit to the programme, do what we suggest, engage in the community and ask for help when you need it then you will create more time, profit, and freedom in your business. 

You are never more than one phone call away from the support you need. 

What guarantees do you offer?

We are so convinced that you will love being part of the MSPGH that if you’re unhappy about the decision for any reason, haven’t saved more than your annual programme fees, or are able to see that you will, in the first 2 months we will give you your fees back, throw in a £500 Amazon voucher or food voucher of your choice so you can treat your partner and/or kids, AND we’ll also send pizza to you and your team on a Friday of your choice so you can treat the team too! 

No quibbles, no catches, just talk to us and if we cannot resolve the issue we’ll happily call it a day and send you your cash and your goodies.

Why can we be this confident?  Because we are getting these results with our clients – 45+ MSPs and counting are getting these results.  This is why we have a rigorous interview process ahead of accepting anyone into the MSPGH community.  The key to success is implementation and participation.  

How much does it cost?

Fees range from £997-£3497 per month depending on business size, operational maturity and type of support needed.  

What should I expect when I first join The MSP Growth Hub?

When you first join,  it is energising as you suddenly realise the opportunity you have in your business and perhaps, for the first time, a plan you believe in.

It can be a little overwhelming as it can feel like there is a lot of information to take in.  So we advise everybody to let it wash over them and keep focused on their plan rather than getting distracted by FOMO and shiny ball syndrome. 

Don’t take our word for it, see what some of our clients say about their first few months in the programme. 

What should I expect when I first join The MSP Growth Hub?

When you first join,  it is energising as you suddenly realise the opportunity you have in your business and perhaps, for the first time, a plan you believe in.

It can be a little overwhelming as it can feel like there is a lot of information to take in.  So we advise everybody to let it wash over them and keep focused on their plan rather than getting distracted by FOMO and shiny ball syndrome. 

Don’t take our word for it, see what some of our clients say about their first few months in the programme. 

Why do I need Non-technical help while running my MSP

An MSP is not just about the technical and this can be overwhelming as most MSP business owners are out of their experience levels and comfort zones with everything non-technical – sales, marketing, finance, leadership, recruitment, people management, HR, performance management, etc.  As a result, it can feel like a hard and lonely place 

This is why we set up the MSPGH to help you learn the fundamentals of business growth and build your confidence in all of the areas we describe above.  This allows you to scale confidently and faster 

See what some of our clients say about the benefits of getting Non-Technical help in their business. 

Why do I need Non-technical help while running my MSP

An MSP is not just about the technical and this can be overwhelming as most MSP business owners are out of their experience levels and comfort zones with everything non-technical – sales, marketing, finance, leadership, recruitment, people management, HR, performance management, etc.  As a result, it can feel like a hard and lonely place 

This is why we set up the MSPGH to help you learn the fundamentals of business growth and build your confidence in all of the areas we describe above.  This allows you to scale confidently and faster 

See what some of our clients say about the benefits of getting Non-Technical help in their business. 

Isn't this just another peer group?

By joining The MSP Growth Hub, we invite you to a journey together to help you and your business succeed which is centered around your structured growth plan, that keeps you accountable. Yes, we have an amazing community and we have different groups/accountability pods of MSP Business owners that are at three different levels of maturity. The most important thing here is that you are aligned with Businesses that are where you are, and this makes it even more powerful. 

When you progress through the growth hub programmes as your business grows, you will join different groups that align with the challenges that you are facing. These groups play an important part in your journey as this is where you learn HOW your peers have applied our tactics in many different ways. We believe that we are the only Business in the UK who do this! It’s very very powerful! 

What do your clients ACTUALLY get from being part of the programme, that they didn’t expect?

In this short video you’ll hear from our clients in their own words what they really get out of being part of the MSP Growth Hub and the impact it has had not only on their business, but their personal lives as well. 

What do your clients ACTUALLY get from being part of the programme, that they didn’t expect?

In this short video you’ll hear from our clients in their own words what they really get out of being part of the MSP Growth Hub and the impact it has had not only on their business, but their personal lives as well. 

New Member Highlights

Listen to what our new members experienced when they joined….

Who is in your Community and what are they like?

To be clear, not everyone is suited to work with us, sorry…  

We are very selective of who we work with as clients there are a few criteria around matching core values. Our members are ambitious, honest, open, trusted, and receptive to learning and challenging the status quo.  

While you may not have the confidence on day one, as long as you believe you can achieve your growth and you trust the process – then we will get along just fine.  

You will find that our MSPs are good friends and you will form great bonds and relationships that will help you, not only in your business life but also in your personal life. 

We have a mix of single business owners from smaller MSPs from £250k up to multiple members of senior leadership teams with MSPs in excess of £4.0m. We are overwhelmed by the commitment, dedication, and sharing that our clients display on a daily and weekly basis. 

I’M NOT SURE I AM READY, I don’t feel confident to do this, please help me with some Case Studies and others who have done this before.  

Check out the video below on why you should consider joining our community 

I'm already busy, how much time will it take out of my schedule?

This is a common question because most MSP business owners are busy being busy, stuck working In the business and wishing they had the time to work ON the business. 

We know from experience and all of the MSP clients we have worked with that if you give yourself 10% of your working week to focus on the Growth Hub, this will transform your results.

This might seem a lot to you right this minute however you know you need to change and the structure of the Growth Hub programmes supports you to find the time and make the time, which is why we have had success with so many MSPs. 

I'm already busy, how much time will it take out of my schedule?

This is a common question because most MSP business owners are busy being busy, stuck working In the business and wishing they had the time to work ON the business. 

We know from experience and all of the MSP clients we have worked with that if you give yourself 10% of your working week to focus on the Growth Hub, this will transform your results.

This might seem a lot to you right this minute however you know you need to change and the structure of the Growth Hub programmes supports you to find the time and make the time, which is why we have had success with so many MSPs. 

Here are some of our clients explaining their experiences of finding time…

I'm scared of this not working - I need a confidence boost!

Investing in business growth and your own development can be scary. Questions rattle around your head like, ‘Is it going to work? How long is it going to take? Is it going to be quick enough? What are the results am I going to get?  Will it work for me? Lots and lots of worries and concerns.  We get that. 

We could sit here and tell you all the great things that you’re going to get and how it’s going to work for you, but how better would it be for you to actually be here for a couple of MSP experts who have been through and have come out the other end successfully! Namely our great friends, Richard, Tubb, and Nigel Moore. 

We have dropped 3 key podcast episodes where they talk with them about their journeys and how to get out of your own way. They share how they refocused and found their passion. In Nigel’s episode, this is a real vulnerable episode about the fact that it’s okay to have struggling days and the one thing that we always do is to help and support and keep a healthy, mental health attitude. 

Finally, we have included a show where Stuart & Ian talk openly about just getting out of your own way. Check them out below.  

MSP Success Stories

Finally, on this page, would love to give you some inspiration and motivation from a couple of friends of The MSP Growth Hub, Chris Ward and Luke Mead.  

These guys are multi-seven-figure MSPs and on these podcasts, you get to hear their amazing, vulnerable, and inspiring stories and how they shifted from being troubled, stressed, overworked, working on their own, and being lonely to NOW living an abundant life, with great time to spend with friends and the family, being massive profitability, and living the Owner Not Needed lifestyle. 

Check them out here : 

Testimonials

Read enough – Book a call with Ian & Stuart to find out IF joining The MSP Growth Hub is the right thing for you and your MSP.

And this is what our clients suggest you do if you get to the bottom of this page… 

Testimonials

Read enough – Book a call with Ian & Stuart to find out IF joining The MSP Growth Hub is the right thing for you and your MSP.

And this is what our clients suggest you do if you get to the bottom of this page…